The Food Safety Authority today reported it received 1,981 complaints on food standards from consumers last year through its advice line (Tel.: 1890 33 66 77). This represents almost one-third of all complaints received and amounts to more than five complaints daily!
The highest number of complaints was received on unfit (contaminated, incorrectly labelled or out-of-date) foods (858), followed by complaints on hygiene standards (408). 363 customers notified the FSAI about suspected food poisoning.
Ms Edel Conway, Information Manager FSAI, commented that these statistics reflect the power of consumer behaviour and action towards food products and food premises that do (not) meet adequate standards.
Avoid your business making the headlines this year by training all staff in good hygiene practices and in the basics of the HACCP system.
MKRMS has courses on offer to suit all your company needs. Courses can also be tailored to specific needs of individual companies. Contact us for information: training@mkrms.com or have a look at our website here to see how we can help your business keep or improve its standards.
Text of the FSAI press release here.
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